Branch Network

East West Bank (China) Ltd.

Shanghai - Headquarters

33/F Jin Mao Tower
88 Century Boulevard
Shanghai 200121, China

Phone: 86-21-5049-9999
Fax: 86-21-5047-5288

Hours:
Monday - Friday, 9:00am to 5:30pm

Shantou

Room 1007A, East Building, Long Guang Century Building, Times Square
Longhu District
Shantou, Guangdong 515041, China

Phone: 86-754-8899-0001
Fax: 86-754-8899-0008

Hours:
Monday - Friday, 9:00am to 5:30pm

Shenzhen

Room 2503, Block T2
Kerry Centre Qianhai, Qianhai Avenue
Qianhai Shenzhen-Hongkong Cooperation Zone, Nanshan District
Shenzhen 518054, Guangdong, China

Phone: 86-755-82752688
Fax: 86-755-82709059

Hours:
Monday - Friday, 9:00am to 5:30pm

East West Bank Representative Offices

Beijing

Rm 609, Block 1, Bright China Chang An Building,
No.7 Jianguomen Nei Avenue,
Dong Cheng District,
Beijing, 100005, China

Phone: 86-10-6510-1551
Fax: 86-10-6517-1266

Hours:
Monday - Friday, 9:00am to 5:30pm

Chongqing

Room 1907, PICC Tower
No.3 Financial Street, Jiangbei District
Chongqing 400023 P.R.China

Phone: 86-23-8620-8700
Fax: 86-23-8620-8923

Hours:
Monday - Friday, 9:00am to 5:30pm

Guangzhou

1303 CITIC Plaza
233 Tian He Bei Road
Guangzhou, Guangdong 510613, China

Phone: 86-20-3891-2301
Fax: 86-20-3877-3308

Hours:
Monday - Friday, 9:00am to 5:30pm

Xiamen

Room 20G, International Plaza
No. 8 Lujiang Road
Xiamen, Fujian 361001, China

Phone: 86-592-207-0017
Fax: 86-592-207-0028

Hours:
Monday - Friday, 9:00am to 5:30pm

Help & Support

Complaint Hotline: (86) 800-820-3316
Kind reminder, this telephone number is only for accounts opened with East West Bank (China) Limited.
or Email us: EWCN-Contact@eastwestbank.com.cn
Hours: Mon.- Fri. 9am-5:30pm, except public holidays

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If your account is opened in East West Bank U.S. or Hong Kong Branch, please call the following customer service number.

USA:
(Personal Banking)
001-888-895-5650
Monday – Friday 6:00 am - 7:00 pm PT
Saturday 9:00 am - 5:00 pm PT

(Business & Commercial Banking)
001-888-761-3967，
Monday – Friday 6:00 am - 7:00 pm PT

(Hong Kong)
852-2218-9000
Monday – Friday 9:00 am – 5:30 pm Hong Kong Time